Notes from the garage.
Product teardowns, stakeholder stories, and the odd essay on where technology bumps into human behavior. No cadence, no fluff.
Stakeholder Conflicts Are Never Really About the Product
What building a product for assembly-line workers taught me about stakeholder conflict, user research, and the value of being uncomfortable.
Read the essayHubSpot Didn't Have an AI Problem. It Had a Trust Problem.
Why HubSpot's AI stumble was really a trust failure — and what it reveals about shipping AI features users will actually rely on.
AITrustThe Product Thinking Behind Apple Music AutoMix
A product teardown of Apple Music's AutoMix — how Apple turned seamless song transitions into a capability for energy continuity, and what behavioral signals would actually measure success.
TechnologyMediaThe Shutter Trap
Why Instagram Instants is a masterclass in platform scale and a nightmare for human psychology.
TechnologyMedia